Law Firm Trainer News

Savvy Wants to Help You Help Your Clients!

You are on the front lines of the industry we serve. You’re walking in the front doors, meeting everyone from receptionists to senior partners. Those experiences and the relationships that you build with your clients are assets that Savvy respects tremendously. We know that, when you refer a company to those people, you must do so with trust and faith that the company you recommend will treat your clients with the respect and attention they deserve.

Savvy has a reputation for incredible customer service! We are prepared to handle every client’s needs with eyes on the prize and boots on the ground. We will bend over backwards to make every project successful. We can help provide training on NetDocumentss, Microsoft Office, Adobe and everything in between. We will work hard for your clients.

And when you refer us, we work hard for you, too. We take your faith in us incredibly seriously. Let’s build a relationship that wows the industry! Contact me today!303-800-5408 or

Let’s Learn from Each Other!

Like you, I have to be a continuous learner if I want to stay on top of the ever-changing tech world and if I want to offer our clients the best products and advice for their unique situations. Toward that end, I recently reached out to two trainers – one who works internally at a law firm and one who serves as an external training consultant – to learn more about the industry we serve.

With no further ado, I bring you those interviews!

The Internal Trainer’s Perspective

This month, I chatted with Maritta Terrell, Trainer and Help Desk Specialist with Lloyd Gosselink Rochelle & Townsend, P.C. Maritta started as a receptionist at a Houston law firm and, thanks to a lot of hard work (and hard-wired curiosity!), Maritta ultimately became an IT Manager and finally a trainer. This interview shares her career path as well as her insights into the law firm training industry.

Q. In your own words, define what training means in a law firm.

A. Law firm trainers train, guide, coach and assist all people in a law firm with the software on their computers so that they can work more efficiently with less frustration at the technology they have to use.

Q. How has the practice of training in law firms changed in the last 11 years?

A. It’s gone from sit-in-a-classroom-and-watch for a week at a time, to one day at a time, to sit-in-a-classroom-at-a-computer-and-try-out-what-the-teacher-is-saying for an hour or less. Today, we add eLearning so that people can watch videos and PowerPoints and try things on their own. We also provide one-on-one coaching and, of course, we teach people how to do one thing right now!

There’s lots more!

The External Trainer’s Perspective

Barb Ragsdale founded The Consortium and she’s been training at law firms for over 30 years. The woman is connected, uber-smart and, well, savvy! Let’s hear her thoughts, shall we?

Q: What is the biggest training trend in law firms today?

A: I work with law firms of every size, from two attorneys to those with over 1000, but mostly I work with firms that have 50 to 500 attorneys. I see one thing happening everywhere: they are getting rid of their in-house trainers and shifting those responsibilities to the human resources department.

To the firms, they think this shift makes sense. HR professionals are “in the people business.” They like helping people. But I can tell you that those poor folks already have enough on their plates and they are not keeping up with things like Microsoft Office releases.

Q: What have you recommended to the HR people you’re helping?

A: I don’t care how big a law firm is, they need to get all of their training materials and communications in one place. I see these firms reinventing the wheel every time they need a new training program. They also create entirely different materials for their satellite offices, storing them on random drives that only a few people know about. It’s madness! Imagine the wasted time and money involved in this inefficient process!

There’s lots more! Read Barb’s full interview.

Use Savvy to Help Yourself and Your Clients: Why Should Your Clients Consider the SavvyAcademy LMS?

Tell them that it includes:

  • Both a state-of-the-art, intuitive delivery system as well as rich, continuously updated content – at an affordable price.
  • Cloud hosting and 24/7/365 support for you and your clients.
  • Trackable, reportable data down to each individual user.
  • Control and customization opportunities for trainers and/or administrators who need to tailor their continuing education to individual attorneys or non-lawyer staff.
  • No annual capital expense for hardware or software licenses. They only pay to play.
  • Priced by the seat. Your client may have 100 people, but if you only want 50 to use it, they are only charged for 50.
  • Subscription includes the SavvySMART Content Library
  • Awarded “Best Services Solution – 2015 by the Denver Biz Tech Expo.

Win. Win. Win. – A Partnership Opportunity with Savvy.

How does it work? Follow these steps:

  • Learn what the SavvyAcademy LMS can do for your clients (Check out the attached PDF or call me for a free demo).
  • Discuss the SavvyAcademy LMS with your clients.
  • If a client is interested, coordinate with me to offer them a free demo.
  • You earn a commission on the sale and on every renewal.

Best of all, your clients will have access to a cutting-edge, cost-effective, Learning Management System, pre-loaded with the SavvySMART Content Library, and we can also upload (under an NDA) any materials that you have created for the firm into their private LMS portal.

Win. Win. Win.

What ELSE is in it for YOU?

By sharing the power of the SavvyAcademy LMS with your clients, you will help them to gain a hard-working, cutting-edge tool that makes your job easier. Imagine walking into a firm knowing that they have an LMS that supports the immediate and long-term training goals you have established for them. This opportunity literally pays you cash AND makes your life easier.

Contact me for a free demo today so that I can show you the power of SavvyAcademy. We can also discuss your clients’ specific needs so that you can share the many ways that SavvyAcademy, alongside your training plan, can solve their biggest training challenges.

If you’d like to chat further don’t hesitate to call me or email me at:! 303-800-5408 or


Savvy Training & Consulting works with leading companies and technologies to deliver the most up-to-date training solutions and curricula to law firms. Savvy recently unveiled an award-winning Learning Management System (LMS) for law firms, SavvyAcademyTM, which delivers scalable training capabilities, reportable data down to the individual user and 24/7 support, all for a fraction of the cost of traditional LMS services.


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